Post by The Ultimate Nullifier on Feb 26, 2014 9:27:29 GMT -6
WWE issued a statement on Tuesday saying that most of their on demand streaming issues for the WWE Network would be fixed by 6pm EST but that's not the case.
Much of the same issues with on demand streaming are still going on this morning.
We heard from a customer this morning that was told by Network customer service that the Xbox 360 and Playstation 4 issues wouldn't be resolved for a few days.
The same customer service rep said the issues with streaming pay-per-views would not be resolved for a few days also.
We've also heard from customers who report they were hung up on when talking to Network customer service reps.
Regarding the customer service call center that we mentioned yesterday, one fan was told by a rep that it's located in Manila, the capital of the Philippines.
F4Wonline.com reports that people within WWE close to the Network note that if you want to watch WrestleMania XXX, you should sign-up for the Network long before the day of the show because things will be hectic that day.
Much of the same issues with on demand streaming are still going on this morning.
We heard from a customer this morning that was told by Network customer service that the Xbox 360 and Playstation 4 issues wouldn't be resolved for a few days.
The same customer service rep said the issues with streaming pay-per-views would not be resolved for a few days also.
We've also heard from customers who report they were hung up on when talking to Network customer service reps.
Regarding the customer service call center that we mentioned yesterday, one fan was told by a rep that it's located in Manila, the capital of the Philippines.
F4Wonline.com reports that people within WWE close to the Network note that if you want to watch WrestleMania XXX, you should sign-up for the Network long before the day of the show because things will be hectic that day.